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> The Dangers of Categorical Thinking

商品編號: R1905E
出版日期: 2019/09/01
作者姓名:
de Langhe, Bart;Fernbach, Phil
商品類別: General management
商品規格: 13p

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個案年度: -  

 


商品敘述:

Human beings are categorization machines, taking in voluminous amounts of messy data and then simplifying and structuring it. That''s how we make sense of the world and communicate our ideas to others. But according to the authors, categorization comes so naturally to us that we often see categories where none exist. That warps our view of the world and harms our ability to make sound decisions--a phenomenon that should be of special concern to any business that relies on data collection and analysis for decision making. Categorical thinking, the authors argue, creates four dangerous consequences. When we categorize, we compress category members, treating them as more alike than they are; we amplify differences between members of different categories; we discriminate, favoring certain categories over others; and we fossilize, treating the categorical structure we''ve imposed as static. In the years ahead, companies will have to focus attention on how best to mitigate those consequences.


涵蓋領域:

Big data;Data management;Decision making;Marketing strategy;Psychology and neuroscience;Workplace discrimination


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